As a first step, a detailed checklist of required equipment will be established in a joint effort between the client and Othello.
Price quotations as well as documentation and samples will be requested from an agreed number of suppliers for all specified items on the checklist. Othello will then negotiate prices and develop comparisons. For every specified item, several possible solutions will be presented from which the client will make a choice
Once decisions on brand, model, color and other specifications have been made, Othello will write all purchase orders. Othello will not buy the equipment and resell it to its client, but rather set the deals directly up between the client and the suppliers. This system provides for straight, transparent commercial transactions, it cuts out Othello as a middleman, passes all negotiated discounts directly and entirely on to the client, and leaves him at all times with the final say over the allocation of the budgets.
Othello will coordinate shipping with suppliers and - if needed - with local freight forwarders to assure delivery on site in accordance with the completion schedule of the building as well as with relevant operational criteria.
Once, the equipment arrives at the warehouse, Othello will assist its client in checking all incoming merchandise as to compliance in quantity, quality and whether any damages occurred during transportation. In case such deficiencies present themselves, it is Othello's responsibility to address the issues with the suppliers and work out solutions. Delivery dates are scheduled on forehand in function of the distribution dates of the goods in the hotel to minimise total required storage space.
Othello will organize the distribution and installation of all goods in the building, either with its own project team or in co-ordination with the operator and / or client. These activities are always co-ordinated with the project schedules of the construction company and the hotel operator.
A new operation starts using different types of equipment at different times (i.e. shelving will be needed before glassware ). In function of these requirements and upon the request from assigned staff, the equipment will be handed out to designated employees.
At all times, the client will have access to an up to date budget report which shows how much of the available money has been committed, for which equipment and the budget balance. After the opening, this report will give a final overview of the complete allocation of funds. These easy-to-read budget updates allow a strict adherence to pre-set financial targets.